privacy policy

We respect your right to privacy and are committed to protecting any personal information you provide to us. This Privacy Policy outlines how we collect, use, and store your information when you use our website or engage our services. We aim to be as transparent and straightforward as possible so you can feel confident in how your data is handled.

Information We Collect

We may collect personal information when you:

  • Fill out our contact form
  • Request a quote or book a service
  • Communicate with us by phone or email
  • Visit and browse our website

This information may include your name, email address, phone number, property or business address, and any details relevant to the services you request.

We may also gather anonymous technical data, such as your IP address or the pages you visit on our site, to improve your browsing experience and website performance.

How We Use Your Information

We collect your information so we can:

  • Provide the electrical services you request
  • Respond to your questions or inquiries
  • Send invoices, service confirmations, or updates
  • Keep records for compliance and accounting purposes
  • Improve our website and customer experience

We do not sell, rent, or trade your personal data to anyone. Your information is only shared with third-party providers who help us operate our business, and only when it is necessary and legally compliant.

How We Store And Protect Your Data

We store your information securely using trusted systems that are protected by passwords and encryption where appropriate. 

Access is limited to authorised personnel only. We take all reasonable steps to prevent loss, misuse, or unauthorised access to your personal data.

If we no longer need your information, we will safely delete or anonymise it, unless we are legally required to keep it for recordkeeping or regulatory purposes.

Cookies And Website Tracking

Our website may use cookies to improve your experience and gather basic analytics. These small data files help us understand how visitors use the site and where we can improve. 

You can change your browser settings at any time to reject cookies, but this may affect how the site functions for you.

Your Rights

You have the right to request access to the personal information we hold about you. You can also ask us to correct or delete your data if it is inaccurate or no longer needed. 

If you want to exercise any of these rights, just get in touch using the contact form or email listed on our site.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes to the law or how we operate. 

Any changes will be published on this page, and we encourage you to review it occasionally.

Contact Us

If you have any questions about how we collect or handle your information, please contact us directly. We are happy to explain or assist with any privacy-related concerns you may have.